Last updated: 27th July 2026
At LUNA + LION, we respect your privacy and are committed to protecting your personal information.
This Privacy Policy explains how we collect, use and protect your personal data when you visit our website, contact us or work with us.
LUNA + LION is a branding and creative agency helping ambitious founders build brands with clarity, creativity and confidence.
WHO WE ARE
LUNA + LION is owned and operated by:
LUNA + LION LTD
85 Great Portland Street, First Floor, London, England, W1W 7LT
hello@lunaandlion.com
For the purposes of UK data protection law, we are the data controller responsible for your personal information.
INFORMATION WE COLLECT
We may collect and process the following types of personal information:
Information you provide directly
When you contact us, enquire about our services or communicate with us, we may collect information such as:
your name
email address
company or business name
job title or role
information you provide about your business, project or requirements
any other information you choose to share with us
Information collected automatically
When you visit our website, we may automatically collect certain information about your device and how you use our website, including:
IP address
browser type and device information
pages visited and interactions with our website
general website usage information
This information is collected through cookies and analytics tools and is used to help us understand how visitors use our website and improve the experience.
For more information, please see our Cookie Policy.
HOW WE USE YOUR INFORMATION
We use your personal information to:
respond to enquiries and requests
provide information about our services
understand your business needs and how we may support you
manage client relationships
provide branding, strategy and creative services
communicate with you about projects, updates or relevant information
improve our website, services and customer experience
comply with legal and regulatory obligations
We will only use your personal information where we have a lawful basis to do so.
OUR LEGAL BASIS FOR PROCESSING YOUR INFORMATION
Under UK data protection law, we rely on the following lawful bases:
Legitimate interests
We may process information where it is necessary for our legitimate business interests, such as responding to enquiries, improving our services and managing client relationships.
Contract
Where you become a client, we may process your information because it is necessary to deliver our agreed services and manage our working relationship.
Consent
Where required, we will ask for your consent before using your information for specific purposes, such as marketing communications.
You can withdraw consent at any time.
HOW WE STORE AND PROTECT YOUR INFORMATION
We take reasonable steps to protect your personal information from loss, misuse, unauthorised access or disclosure.
Your information may be stored using trusted third-party providers that support our business operations. These providers are carefully selected and expected to maintain appropriate security standards.
THIRD-PARTY SERVICES
We use trusted third-party providers to operate our website and business. These may include:
Squarespace
Our website is hosted by Squarespace. Squarespace may process information collected through website visits, including analytics data and technical information needed to operate and secure the website.
Other service providers
If we use additional tools in the future, such as email marketing platforms, scheduling tools or client management systems, this Privacy Policy will be updated where appropriate.
We do not sell, rent or trade your personal information to third parties.
HOW LONG WE KEEP YOUR INFORMATION
We keep personal information only for as long as necessary for the purpose it was collected.
For example:
enquiry information may be retained for a reasonable period to manage follow-up conversations
client information may be retained for the duration of our working relationship and afterwards where required for legal, accounting or business purposes
When information is no longer required, we will securely delete or anonymise it.
YOUR RIGHTS
Under UK data protection law, you have rights relating to your personal information, including:
The right to access the personal information we hold about you
The right to correction if your information is inaccurate or incomplete
The right to deletion in certain circumstances
The right to restrict processing of your information
The right to object to certain uses of your information
The right to withdraw consent where processing is based on consent
To exercise any of these rights, please contact us using the details below.
LINKS TO OTHER WEBSITES
Our website may include links to other websites. We are not responsible for the privacy practices, content or security of external websites, and we recommend reviewing their privacy policies before sharing personal information.
CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time to reflect changes to our services, website or legal requirements.
Any updates will be posted on this page with the revised date shown at the top.
CONTACT US
If you have any questions about this Privacy Policy or how we handle your personal information, please contact:
hello@lunaandlion.com